Frequently Asked Questions
I just purchased Pro Audio Converter and converterd some files. Where did my converted files go?
By default, files are placed in your Music folder. You can also select your own output directory in the preferences.
Can Pro Audio Converter be used to rip CDs?
Pro Audio Converter is not designed to be used to rip CDs. Although, it is technically possible. CD ripping can be achieved by setting the Maximum Number of Encoders to 1 in the preferences and dragging the CD from the Finder to Pro Audio Converter. Setup your desired output formats and rip away! Make sure your output directory is not set to Same As Source. Full official support for CD ripping is planned for a future release.
Can Pro Audio Converter be used to edit the metadata of existing audio files?
Yes! Simpy add your files to Pro Audio Converter and use the metadata editor to make your changes. Then hold down the Encode button to reveal a pulldown menu, and select Write Metadata. Changes to the metadata are only written once you press the Write Metadata button.
Can I batch edit metadata?
Yes! You can select multiple files at once in the queue and all of their metadata will be edited at once.
What happens when I drag a folder to Pro Audio Converter?
Pro Audio Converter will go through the whole folder and all it's sub-folders and add any supported file to the queue.
Can I drag files/folders to Pro Audio Converter's Dock icon?
Yes! Even if the application is not running, you can drag files and folers to the Dock icon. This makes it simple to convert files quickly.
Why aren't any of my WMA files converting? Your description says you support WMA!
There are two possibilities. One is that the WMA files you are trying to convert have DRM copyright protection on them. As noted in the app description, DRM protected files are not supported. The second possibility is that they are WMA-Lossless files. WMA-Lossless type files are also not supported. WMA-Lossless is a proprietary Microsoft format and a license-free decoder doesn't exist. You can try downloading Flip4Mac's WMV Player Pro which will allow you to export WMA-Lossless files to AIFF or WAV out of Quicktime which can then be converted using Pro Audio Converter.
I'm still getting errors with one of my files!
It's possible that the file you are trying to convert is simply corrupt. Feel free to send an email and attach the file in question. I'll be happy verify what the issue with the file is.
Will Pro Audio Converter convert the audio off of video files?
Officially, no. Unofficially, I've seen it work as long as the audio track on the video is in a supported format and the file extension is either .mov or .mp4.