Frequently Asked Questions
I just purchased MP3 Encoder and encoded some files. Where did my encoded mp3s go?
By default, files are placed in your Music folder. You can also select your own output directory in the preferences.
Can MP3 Encoder be used to rip CDs?
MP3 Encoder is not designed to be used to rip CDs. Although, it is technically possible. CD ripping can be achieved by setting the Maximum Number of Encoders to 1 in the preferences and dragging the CD from to finder to MP3 Encoder. Setup your encoding settings and rip away! Make sure your output directory is not set to Same As Source. Full official support for CD ripping is planned for a future release.
Can I batch edit metadata?
Yes! You can select multiple files at once in the queue and all of their metadata will be edited at once.
Can MP3 Encoder be used to edit the metadata of existing MP3 files?
Yes! Simply drag the MP3 files to MP3 encoder and select Update Metadata Only from the bottom pullout drawer. Changes to the metadata are only written once you press the Encode button.
What happens when I drag a folder to MP3 Encoder?
MP3 encoder will go through the whole folder and all it's sub-folders and add any supported file to the queue.
Can I drag files/folders to MP3 Encoder's Dock icon?
Yes! Even if MP3 Encoder is not running, you can drag files and folers to it's Dock icon. This makes it simple to convert files quickly.
Why aren't any of my WMA files converting? Your description says you support WMA!
There are two possibilities. One is that the WMA files you are trying to convert have DRM copyright protectionon them. As noted in the app description, DRM protected files are not supported. The second possibility is that the are WMA-Lossless files. WMA-Lossless type files are also not supported. WMA-Lossless is a proprietary Microsoft format and a license-free decoder doesn't exist. You can try downloading Flip4Mac's WMV Player Pro which will allow you to export WMA-Lossless files to AIFF or WAV out of Quicktime which can then be converted to MP3 using MP3 Encoder.
I'm still getting errors with one of my files!
It's possible that the file you are trying to convert is simply corrupt. Feel free to send an email and attach the file in question. I'll be happy verify what the issue with the file is.
I encoded some MP3s with metadata and album artwork. The album artwork is not showing up in the finder or in quickview.
This is a known issue that probably has something to do with a recent iTunes update. It is definately not isolated to MP3 Encoder. At the moment, there doesn't seem to be anything we can do about it other than wait and hope Apple addresses the issue.
You used to have the Delete Original checkbox on the main window of the app, where did it go?
I thought some people might not like that going away. You can option-click on the toolbar at the top and select Customize Toolbar. You can then drag the Delete Original checkbox to the toolbar. I would recommend throwing some Flexible Space to the left of it so things stays centered.
Will MP3 Encoder convert the audio off of video files?
Officially, no. Unofficially, I've seen it work as long as the audio track on the video is in a supported format and the file extension is either .mov or .mp4.
Does MP3 Encoder make anything else besides MP3s?
No, MP3 Encoder was designed specifically for creating MP3 files. If you want to covert between other audio file formats check out our latest program Pro Audio Converter